E-Mail Host Administration


If you have Host Administrator permissions, you can add, modify, and delete user mail accounts for your mail host.

To add a user:

  1. In your Web browser, open the Web Messaging page for your mail server (http://mail.nlamerica.com) and log on to your mail account using your full email address as your User ID including the “@yourdomain.com”.
  2. On the Menu page, select User Administration. The User Administration page appears.
  3. Click Add and enter the new user information.
  4. Click Save to add the user. The user ID is added to the list of registered users.

Any users you have added can now receive mail through IMail Server at the specified host (domain name). For example, if you added the user fred to the mail host for the domain ipswitch.com, the user can now receive mail addressed to fred@ipswitch.com.

To Display, Modify or Delete a User Mail Account

To display a users properties, select a user from the Users list, then click Display.

To make changes, select a user, then click the appropriate button: Click Change Password to change the users password. Click Modify User Account to modify the users properties.

To delete a user account, select a user, then click Delete.

E-Mail Client Configuration

To receive mail at your new domain name, you must configure the e-mail client software on all machines that will receive mail.  The client may be any of the popular programs on the market today such as Microsoft’s Outlook Express, Netscape Communicator, Eudora Light & Pro, etc.

To configure the client:

  1. Make sure that the SMTP (Outgoing) and the POP3 (Incoming) mail servers are both set to mail.nlamerica.com in your e-mail client’s options.
  2. Make sure that the Account ID or User ID is typed in as your full e-mail address with a % instead of an @.  This is important because not all e-mail clients will recognize the @ in the Account ID.  It will think that you made a mistake.  However, in order for our e-mail server to work with your virtual e-mail host, you must enter your Account ID in this manor.  An example would be jdoe%yourdomain.com .

That should be all that’s necessary to configure your e-mail client to send and receive e-mail through your new domain account.